By using our rental services and event decor, you agree to the following terms and conditions:
Client Responsibility for Rental Items
From the time rental items are delivered to your event until they are picked up or returned, you assume full responsibility for all rented equipment, furniture, and decor. This includes ensuring the safekeeping, proper use, and maintenance of the items. Any damage, loss, or theft of rental items during this period will be the responsibility of the client, and repair or replacement costs may apply.
Care of Event Decor
All event decor provided by KDecor is to be used solely for the purpose of your event. Once the decor is installed and until it is removed during tear-down, the client is fully responsible for its care. Any damage to the decor, whether due to guests, environmental factors, or mishandling, will result in additional charges for repairs or replacement.
Set-Up and Tear-Down
Our team will manage the set-up and tear-down of all decor and rental items according to the agreed schedule. The client must ensure that the event space is accessible at the specified times. Any delays or complications resulting in additional labor costs or rescheduling will be the responsibility of the client.
Order Changes and Cancellations
Any changes to the rental or decor order must be made at least 10 days prior to the event. Last-minute changes or cancellations may incur additional fees. Full cancellations within 5 days of the event may result in forfeiture of the deposit or a percentage of the total cost, depending on the timeline.
Deposits and Payments
A 30% deposit is required to secure rental and decor services, with the balance due 10 days before the event. Failure to provide timely payment may result in the cancellation of services. Any additional costs arising from damage, loss, or extended rental periods will be invoiced after the event.
Client Liability
KDecor is not responsible for any accidents, injuries, or damage caused by the improper use of rental items or decor. The client is responsible for ensuring that all rental items are used safely and appropriately during the event.
Force Majeure
KDecor shall not be held liable for any failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, or unforeseen accidents.
Artistic Discretion & Design Adjustments
At KDecor, we take pride in creating beautiful and cohesive event designs. While every effort is made to follow the agreed-upon design plan, the Client acknowledges and accepts that minor adjustments to colors, materials, or specific décor items may be made at the discretion of KDecor’s design team. Such changes will only occur when deemed necessary to enhance the overall look, maintain design harmony, or address unforeseen circumstances such as product availability, venue restrictions, lighting conditions, or safety concerns.
KDecor guarantees that any substituted items or colors will be of equal or higher value and aesthetic quality, and consistent with the event’s agreed theme and style. These artistic adjustments do not constitute a breach of contract or grounds for refund or compensation.